Activating the KentixONE subscription is a two-step process.

1. Select the KentixONE plan according to your project size, features and plan term.
2. Immediately after purchase, you will receive your activation code for KentixONE by e-mail. Call up the KentixONE software interface (desktop browser) of the main device. Important: For this step, the main device must already be in your network. In the interface, you will find the menu item "KentixONE-GO" for entering the activation code. After entering the code, the service will be activated immediately; this is indicated by a green GO symbol in the header.

A KentixONE license is only required once per project. Activation takes place on the main device. All devices configured as satellites in the project do not require additional activation. Main devices can be: SiteManager or AlarmManager.

Basically, all Kentix devices can be used without a KentixONE subscription. In this case, the full functionality of KentixONE is still available to you. Only the additional features like the App, support services and update services are missing.

You can get new updates via online update directly from the KentixONE interface, or alternatively as a download from your Kentix account. Sign up for our update newsletter for KentixONE to never miss an update.

You can upgrade or downgrade KentixONE at any time and adapt it to your project size. The new plan will apply from the next term year after the active remaining term expires.

KentixONE itself can be used indefinitely with the BASIC plan, i.e. you can continue to use your system even after the KentixONE subscription has expired. Software updates will continue to be available for manual download after termination.

This is possible at any time, only the 30-day right of return does not apply.